Joe Pine & Jim Gilmore: Authenticity: What Consumers Really Want
Malcolm Gladwell: Blink: The Power of Thinking Without Thinking
Max Lenderman: Experience the Message: How Experiential Marketing Is Changing the Brand World
Bernd H. Schmitt: Experiential Marketing: How to Get Customers to Sense, Feel, Think, Act, Relate
Jim Collins: Good to Great: Why Some Companies Make the Leap... and Others Don't
Joe Pine & Jim Gilmore: Markets of One: Creating Customer-Unique Value through Mass Customization
B. Joseph Pine: Mass Customization: The New Frontier in Business Competition
William C. Taylor: Mavericks at Work: Why the Most Original Minds in Business Win
Diana Lasalle: Priceless: Turning Ordinary Products into Extraordinary Experiences
Seth Godin: Purple Cow: Transform Your Business by Being Remarkable
Colin Shaw: The DNA of Customer Experience: How Emotions Drive Value
B. Joseph Pine/James Gilmore: The Experience Economy: Work Is Theater & Every Business a Stage
Joseph Michelli: The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Brian Fugere: Why Business People Speak Like Idiots: A Bullfighter's Guide
IT'S NOT JUST WHAT WE DO , IT'S HOW WE DO IT
CONNECTING PEOPLE THROUGH COMPELLING EXPERIENCES
Get Reel - Business Communications development with a specialty on web video productions
Rock Your Customers - Learning encounters on customer experience design, experience assessment for businesses, Design & Employee Training
SPEAKING
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